Use direct channels
Email is the simplest option, and a phone number can help if your workflow supports it. What matters most is that the channel is real and monitored.
App Store Contact URL
Make it obvious how App Review and customers can reach you.
A contact URL is the public page that answers the simplest but most important question: how does someone get in touch with the team behind the app? It should be short, direct, and visible without any account wall.
Separate from support
Support pages explain the app. Contact pages make your communication details easy to find.
Visible in every region
Public contact information helps when App Review or a user needs to reach you quickly.
Simple to maintain
Update your email or phone in AppLinks and your hosted contact page follows immediately.
Keep it clear
Contact details should not feel hidden.
Publish at least one working contact method.
Use a monitored inbox rather than a dormant alias.
Link back to the support and privacy pages so the full set stays connected.
Best practices
A good contact URL removes friction before a conversation even starts.
Stay consistent
The contact page should match the company or founder information users see in your privacy policy and account emails.
Keep it public
AppLinks publishes contact details on a plain public page so the URL can be used in App Store Connect without any extra setup work.
What belongs on the page
Make contacting you feel low-friction
The best contact pages are intentionally simple. They tell the visitor who they are reaching, which channel to use, and where to find the rest of the app information.
Identity
Name the founder, company, or team responsible for the app so the page feels accountable.
Reachability
Show the email address or phone number exactly as you want users and reviewers to use it.
Context
Link to the support page and privacy policy so people can choose the right next step.
Support URL · Privacy Policy URL · Privacy · Terms & Conditions